MacBook Air M1: Sorry, We are unable to verify your purchase date

I live in Bangladesh, and I bought a MacBook Air M1 8/256gb variant from an authorised importer "Smart Technologies in 20th February, 2025.

After I have opened it and checked the coverage , it's showing that "Sorry, We are unable to verify your purchase date". Now whenever I input the valid purchase date of it, it asks me to give a contact number of USA. As I live in Bangladesh, there's no option to contact in this region.


What should I do now? I'm very tensed at this moment and can't find any way to contact with the advisor.


My gmail: te*****@***.com

My contact number: **********

Purchase Date: 20/02/2025


[Edited by Moderator]

MacBook Air 13″

Posted on Feb 22, 2025 11:24 PM

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MacBook Air M1: Sorry, We are unable to verify your purchase date

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