Why does my iPhone require passcode for Face ID frequently?

These are the exact same steps that I received when I contacted Apple support about this. NONE of the situations apply.

For instance, first thing in the morning I try to unlock the phone and it immediately requires the pin. Bright room and I’m looking right at the phone and it certainly would not have been five failed attempts at unlocking.

Still looking for a resolution on this!

The phone was sitting upright in the wireless charger cradle but I always make sure I lock the phone using the side button just before putting it on the charger.

Now that I’m using a USB C cable, the phone is flat on the nightstand. I turned off attention aware settings when the alarm was not going off as it should and I recently turned off require attention for Face ID. Standby mode is currently on, so that setting isn’t working.

Honestly, when I had my android phone, I could charge it using the same methods as the iPhone and the android phone used fingerprint to unlock —- no issues at all. With the iPhone, first it was alarms not sounding and now it’s having to use the pin to unlock multiple times during the day for no apparent reason.

Again being forced to unlock with the pin first thing in the morning. Display was off all night until the alarm. This needs to be fixed because Face ID unlock is not working consistently and it’s irritating.

Where it works consistently is gaining access to apps. Where it does not work consistently is gaining access to the phone. When I can go to Reddit or even the Apple forums, type in the message I get, and see numerous other posts about this issue then how can it be said that it works for millions of other users?