some photos missing after transferring from my old phone to a new one

so i recently changed from iphone 13 to 15 and i backed up my phone right before i signed in to my new one. and i thought i finally got everything(photos, contacts, messages, notes,etc). but i was looking for a certain photo, and when looking through my photos i see all pictures that were taken after april 2024 all the way to before January 2025 are missing. like completely gone, no where. i was bomfuzzled and i don’t know what to do because my brother took my old phone and already restarted it so i can’t even get them back like that. i don’t know if they’re stuck in icloud still or what because it’s been a week since i transferred. what do i do?

iPhone 15, iOS 18

Posted on Feb 15, 2025 10:17 PM

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2 replies

Feb 15, 2025 10:28 PM in response to batman2010

some photos missing after transferring from my old phone to a new one: […]i was looking for a certain photo, and when looking through my photos i see all pictures that were taken after april 2024 all the way to before January 2025 are missing. like completely gone, no where.[…]

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Transferring to a New iPhone:


Two Methods - Quick Start or iCloud:


Use Quick Start:

The transfer may have stalled. So, is Quick Start what you used here? Either way, I recommend you restore your new iPhone to factory settings, and then perform this once more, using Quick StartUse Quick Start to transfer data to a new iPhone or iPad - Apple Support



Sync Through iCloud:

Sign in to the same Apple Account on both devices. Then enable items (i.e. Photos) in iCloud on both phone. All pertaining items will be accessible between the two devices. As an example, here is how to go about this for Contacts:

On Both iPhones...

  1. Go to: Settings
  2. Tap: Your Name (Top Item)
  3. Tap: iCloud
  4. Tap: Contacts
  5. Tap: Photos
  6. Enable: iCloud Contacts


Feb 15, 2025 10:30 PM in response to batman2010

some photos missing after transferring from my old phone to a new one: […]i was bomfuzzled and i don’t know what to do because my brother took my old phone and already restarted it so i can’t even get them back like that. i don’t know if they’re stuck in icloud still or what because it’s been a week since i transferred. what do i do?


Troubleshooting Lost Photos:


Five Things to Try:

A. Start here: If you're Missing Photos or Videos in the Photos app - Apple Support


B. Check "Recently Deleted":

For iOS16 and later, you can tap "Recently Deleted", and see if they are shown there.


C. Check iCloud, Directly:

For Photos: Go here, and see if they reside in iCloudhttps://www.icloud.com/photos


D. Restore your iPhone from a Backup:

Have any backups of this iPhone prior to this occurrence? If so, restore your iPhone from one that has these photos (the most recent backup, ideally). If not, then take this as a learning experience, knowing to always back up your device for recovery purposes. Important: Back up you iPhone prior to performing this restoration, should anything go wrong from here on out.


E. Where Else to Check:

  1. PC
  2. PDA
  3. eMail
  4. Mac Device
  5. Cloud Storage
  6. Android Phone
  7. USB Flash Drive
  8. External Hard drive
  9. Secure Digital Card
  10. Compact Flash Card

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some photos missing after transferring from my old phone to a new one

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