How do I fix Messages app freezing and shutting down on MacBook Air

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How do I fix Messages app freezing and shutting down on MacBook Air

When I open the message app on my MacBook Air, It freezes as soon as I hit a button or within a few seconds it shuts back down and then it ask for my username/password again. I enter it and again the same thing over and over. Popup menu Message... (iMessage unable to send). This is what the popup menu says...(iMessage needs to be enabled to send this message.) Because it times out I'm unable to make any changes.

My system is a MacBook Air M2 2022, w/macOS 15.3.1 Please help!

MacBook Air

Posted on Feb 15, 2025 06:46 AM

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Answer 1

Feb 15, 2025 08:41 AM in response to pingher

Have you restarted your Mac lately?

Rebooting is the best first step in troubleshooting.

If a simple reboot of your Mac doesn’t fix things, see if the problem still happens in safe mode.

How to use safe mode on your Mac - Apple Support

Safe mode will often correct weird software behavior by forcing the OS to do disk repair, clear caches and other housekeeping and temporarily disables third-party mods. When you're in safe boot, the machine won’t be at its best performance, especially with graphics, but that's expected.

Does the same thing happen while in Safe mode?

You can exit safe mode by restarting your Mac normally, then reevaluate the problem.

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How do I fix Messages app freezing and shutting down on MacBook Air

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