face ID not working

I recently upgraded my IPhone XR with the new version 18.3 since then my Face ID is not working, I tried setting my Face ID but unable to do it

iPhone XR, iOS 18

Posted on Feb 11, 2025 08:04 AM

Reply
1 reply

Feb 11, 2025 08:14 AM in response to salim_wardak

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.


If an alert says Face ID has an issue on your iPhone or iPad Pro - Apple Support


If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple


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face ID not working

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