"Unable to disable Find My iPhone – No Internet on device"
Hello Apple Support,
I am facing an issue with my iPhone 11 regarding Find My iPhone. I am unable to disable it because the device cannot connect to the internet.
- The Wi-Fi is not functioning at all due to a hardware issue.
- I tried connecting the device to the internet using Hotspot, USB, and Ethernet, but none of these methods worked.
- Since the device cannot connect to the internet, I cannot disable Find My iPhone to turn off Activation Lock.
- I have attempted Reset Network Settings and Recovery Mode, but the problem persists.
Device Information:
- Model: iPhone 11
- Serial Number: C*****4
- Apple ID: 9*****5
- Name: Alaa
I kindly request your assistance in disabling Find My iPhone, or providing alternative steps. I am ready to provide any additional information, such as the purchase invoice, to verify my ownership of the device.
Thank you in advance for your support.
Best regards,
Alaa ****
[Edited by Moderator]
Windows, Windows 10