iPhone is frozen after 18 update

It will not allow me to swipe up to open the phone and a reset didn’t work

iPhone 12 Pro Max, iOS 18

Posted on Feb 9, 2025 09:13 AM

Reply
2 replies

Feb 9, 2025 09:16 AM in response to michellecapello

It's not always the iOS update's fault!  Many things can cause phone problems.  If you tell people you think it's an iOS update, it might make it harder to fix or find a solution for the real issue.



Remember, the right question often leads to the solution!



Was/Is your device Jailbroken? If that's the situation, please be informed that attributing the issues to iOS updates may not be accurate.



iOS updates aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. The majority of the issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.


Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors. This could be a pure coincidence that the iOS update affected the iPhone functions.


Before initiating a standard iOS update, it's advisable to create a backup. Have you completed this step? If yes, proceed with the restoration from the backup.



See what each update does: About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...


Feb 9, 2025 09:18 AM in response to michellecapello

What kind of reset?


Try a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. (Hint.....ignore the "slider" when it appears and keep holding the Side button in until the Apple logo appears. This might take another 15-20 seconds.)


Force restart iPhone - Apple Support


If no luck after several tries, there is a hardware problem with the phone that will need attention at the Apple Store....(make an appointment).....or an authorized Apple service shop....(no appointment needed).


You can find a list of authorized shops in your area using this link: Find Locations




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iPhone is frozen after 18 update

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