MacBook Air M3 not recognizing wired Apple keyboard

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Level 1

7 points

MacBook Air M3 not recognizing wired Apple keyboard

Apple wired keyboard A1243 worked this very Monday, now no connection at all. Restart, disk utility, but no connection. Running latest OSX, connected through hub as well as a dongle, both works with hard drives, printers etc. Tried the keyboard at a apple auth dealer with an imac, works perfectly, no cable issue. Called apple support, they have no idea... So what's is going on? More of the planned obsolesce business? This is just a simple wired tool, not even bluetooth.... Or is there a hidden setting somewhere deep in system preferences?

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Posted on Feb 7, 2025 7:41 AM

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Answer 1

samtenor

Level 4

2,074 points

Feb 8, 2025 5:13 PM in response to sideway

Sorry about your struggle with this keyboard.

When I connected this keyboard with my 2015 iMac - I had similar experience.

The fix (hope it can apply to you) - I had to used the "extension" cord in between iMac and the keyboard.

Don't know why how that method could affect the outcome - but worth a try if you have any USB extension cord.

Good luck

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MacBook Air M3 not recognizing wired Apple keyboard

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