Apple Music (Mac) - duplicated music files from SSD transfer + iPhone behavior issues. Help?!
I've used these forums so much to address issues I've had with my Macs over the years--I love this community! What I think is going on with my Apple Music is a combination of issues-I'm hoping someone smarter than me here can help me diagnose what's happening.
My setup: Mini M4 & Music library (1.5TB) stored on a portable SSD, connected via Thunderbolt. SSD, library and files all moved over recently from a 2018 Mini, hard drive last swapped/upgraded July 2024. I subscribe to iTunes Match (not full AM), and use the Sync Library function and "keep my files organized." My music files come from all over (Amazon MP3, iTunes, CD's). None of the following issues seem to be driven by the source of the music purchase.
My desired use cases: I am a heavy album and playlist listener (I have 10K playlists, it's a lot). My desired outcome has all tracks downloaded to SSD with exactly one copy, along with playlists downloaded and offloaded as needed locally on my iPhone.
The two key issues:
- Most of my library is now duplicated (with most of these doubles downloaded to my SDD). For nearly all, one of each "pair" has a Cloud Status of Purchased, Matched, or Uploaded; and the second of the pair always has a status of "Removed." Some files have a third copy in the library (Duplicate, Error, or Ineligible-these I understand). Besides creating bloat on my SDD, it has resulted in a significant but unknown number of my playlists having tracks that mix and match Cloud Status (some Removed, others Matched, etc.). This isn't an issue for local playing of files (they all play on my Mac), but creates issues on my iPhone (see below). Also I shouldn't have a TB of duplicated files on my SDD. Simply deleting the "Removed" tracks would nerf my >10,000 playlists . A clue: the "Removed" tracks all seem to have been "updated" (per Get Info) by Apple within a day of me activating the replacement SDD back in July. Clearly I either missed a step or otherwise triggered iTunes Match to scan the library, create duplicate hard copies, and remove the existing files from the cloud (but keep those copies in my Library and on the SDD).
- Since that July SDD setup (and iTunes Match behavior), I have had wildly erratic Music track availability on my iPhone. Many Issues, but the most significant are:
- Imported tracks (regardless of source) now take forever (an hour to a week) to be made available in iCloud Music Library ("Waiting" status). (Triggering a Library refresh or rebooting my Mac sometimes helps, sometimes not.) Further, when attempting to place a new imported track into a playlist, I usually receive an error indicating that the track cannot be imported into the playlist unless the entire playlist is removed from iCloud (after everything is synced, this part works fine).
- Once synced, not all playlists show up on my iPhone. Old ones (pre-July) seem to operate normally, but for newer playlists to be visible requires only certain versions of the tracks to be added (based on my inspection, it looks like if a "Removed" track is added, the ENTIRE playlist vanishes from my iPhone-so I can't listen to or download them via the Playlist functionality). I have a significant (100s to 1000s) number of playlists affected by this, and it's maddening to go through them track by track to try and find the combination that allows me to listen remotely.
- When things work correctly (as they are tending to do with older playlists), I can download these playlists (from the upper-right button on the iOS Playlist screen), and once downloaded I can "Remove" them via the [...] menu in. Even after downloading a playlist, many of the newer ones no longer have a "Remove" option but instead only a "Delete From Library" option that literally removes the playlist from my Library (including on my Mac). That's... not good.
My best hypothesis: As near as I can tell, my SDD swap in July somehow triggered Apple Music to rescan my library, rematch and download most of my songs, and set the original version to the "Removed" status. (I don't know for sure if these "Removed" files existed before July but all of them have an "created" date that reflects the initial import and a "modified" status dating to the same day in July.) These doubled files have cluttered the library, and in putting playlists together the mix of cloud status types is creating "unstable" playlists that do not consistently sync.
How to fix it?: This is where I need your thoughts and help. I'm considering using Doug's Dupin app to delete the "Removed" files. I've read that Doug's script will also keep the playlists whole by taking the "keeper" tracks and swapping them into playlists where tracks get deleted--that would be HUGE for me. What I don't know is how it will affect all of the issues getting playlists to work properly on the iPhone. Can anyone here think of additional hypotheses that are affecting why some playlists and songs are visible on my phone and others are not?
Mac mini (M4)