Windows Devices and Apple Music fail to sync music to iphone
There's a plethora of problems with both of these apps that I've seen since switching from iTunes. I'm wondering if anyone has workarounds/a place to report them.
Apple music:
- Lacks the ability to consolidate your media library. It's available on the mac version and iTunes (file->library->organize library->consolidate files) but it's not available on Windows Apple Music.
- This appears to cause lag when loading playlists
- Lacks the ability to switch output devices (i.e. when connecting a bluetooth device), iTunes appears to have been able to do this.
Apple Devices:
- When syncing music, it often disconnects from Apple Music, even when the app is open
- Reproduce:
- Open Apple Devices
- Plug in an iPhone
- Open the "music" tab (You'll see a prompt saying to "open apple music")
- Open Apple Music
- Return to Apple Devices (the prompt hasn't disappeared)
- Reproduce (alternative):
- Open Apple Music
- Open Apple Devices
- Plug in an iphone
- Close Apple Devices
- Open Apple Devices
- Reproduce:
- When syncing music, For playlists with folders, it fails to recognize playlist folders, art, or previously checked items
- Reproduce steps:
- Open Apple Music (wait for it to load)
- Create a playlist folder (Named "Bar")
- Create a playlist inside of that folder (Named "foo")
- Open Apple Devices
- Plug in an iPhone
- Open the "music" tab and select "Sync music into <your phone name>"
- Select "Playlists" from the sync tab menu
- Expected results:
- Playlist folder structure matches Apple music with "Bar" being a folder holding "foo"
- Actual result:
- "foo" will be present on the top level with "bar" completely non-existent.
- Reproduce steps:
- When adding playlists, new playlists don't show up in Apple devices while Apple music is open. Keeping both apps open seems to be the intended use-case as Apple Devices doesn't show the music tab without Apple Music being open.
- Reproduce:
- Open Apple music (wait for it to load playlists)
- Open Apple Devices
- Plug in an iPhone set up with syncing enabled for a playlist
- Create a playlist on Apple music
- Return to Apple Devices
- Go to music->"playlists" for the iphone
- Expected Result:
- New playlist is present in Apple Devices as a sync option
- Actual Result:
- New playlist is not present in Apple Devices
- Reproduce:
- When Syncing music, previously checked off playlists become unchecked
- Reproduce:
- Open Apple music (wait for it to load playlists)
- Create a playlist "foo" and place it in folder "bar"
- Open Apple Devices (we do this afterwards because it doesn't update)
- Add "foo" as a playlist to sync by "checking" it
- Sync with the phone.
- Unplug the phone after ejecting
- Close both Apple Music and Apple Devices
- Open Apple music (wait for it to load playlists)
- Open Apple Devices
- Plug in iPhone
- Navigate to Music->Playlists
- Expected result:
- All playlists previously marked for syncing are checked
- Actual result:
- All playists that were synced in the past appear to be randomly checked or unchecked
- Reproduce:
- When Syncing iphone, selecting "skip backup" doesn't close the keypad on the iphone
- Reproduce:
- Open Apple Devices
- Plug in an iPhone
- Select "sync"
- During the backup phase, select "skip backup"
- Expected result:
- Backup step is skipped, or user is prompted to close the keypad on their iphone
- Actual result:
- Button "clicks" but otherwise does nothing. iPhone keypad's button still says "cancel" implying that the sync is going to be cancelled.
- Reproduce:
Any help is appreciated, I could understand itunes taking forever to load because at least that eventually worked, being unable to use my playlists is a bit insane though.
iPhone 15 Pro