What is causing iCloud storage to show zero message conversations?

In iCloud storage , it reads 307.3 KB . When I tap it , top conversations

= zero ? I checked my Mac Messages settings and they're okay .

I found an iMessage plug in containing 4 or 5 extensions .

This is the first time that it's ever happened .

Does it have something to do with the extensions or is it something else ?

I have seen this when the messages on my devices were empty .

iPad (9th generation) v 18.2

The GB's used appears to have not changed .



[Re-Titled by Moderator]

iPad

Posted on Jan 16, 2025 5:36 PM

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Feb 14, 2025 6:18 PM in response to TheLittles

Reply to TheLittles


I didn't really do much of anything with the Messages app . I updated devices to 18.3.1 and updated my MacMini to 15.3 . I turned my Mac hard drive off , then on because it wouldn't wake up , it's awake now .

Would the size of the messages be impacted by several extensions / plugins on the Mac ?

So I was in the iCloud and checked again = zero .

I'm sorry that I can't say what the solution is .

🤷‍♀️


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Feb 14, 2025 7:01 PM in response to SteelCityAnne

"Reply to TheLittles I didn't really do much of anything with the Messages app . I updated devices to 18.3.1 and updated my MacMini to 15.3 . I turned my Mac hard drive off , then on because it wouldn't wake up , it's awake now . Would the size of the messages be impacted by several extensions / plugins on the Mac ? So I was in the iCloud and checked again = zero . I'm sorry that I can't say what the solution is ."

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Thank you for the followup reply.


Reinstall the macOS:

You updated both devices --so some bugs were probably fixed coincidently. As for extensions and plugin taking part, that would not have taken any role in this, unless there is a bug in it. So, I would say there were some inconsistencies within the macOS. So, perform a reinstall of the macOS, jus two be certain that all is safe.

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What is causing iCloud storage to show zero message conversations?

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