You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

FaceTime Camera Not Functioning on Mac

Hello! I have a 2021 MacBook Pro on macOS Monterey 12.6.3. When I make a call using FaceTime, the camera freezes and then eventually pauses after only a few seconds on the call.


It has been happening for the past month, I have restarted FaceTime and restarted the entire computer multiple times and the problem persists. I have tried on a variety of wifi networks with high-speed connection and it still happens. I have plenty of storage on my computer. It does not happen when I use other video calling apps--Photobooth works just fine, as does Zoom/Whatsapp/etc, so it must be a problem with the FaceTime app.


Any suggestions or troubleshooting help is appreciated, thanks!

MacBook Pro 14″, macOS 12.6

Posted on Jan 12, 2025 10:26 AM

Reply

There are no replies.

FaceTime Camera Not Functioning on Mac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.