Hello, I have read your reply carefully, but I would like to clarify my situation. The subscription was made by mistake, and I had no intention of continuing to use the services. Please consider my case again, as this is of great importance to me. Thank you for your understanding. I have this problem.””We have reviewed your claim and have determined that your purchase does not meet the terms of the refund. “”
[Re-Titled by Moderator]
iPhone 15, iOS 18
First, you're not communicating with Apple when you post in the Community. Apple support or customer services representatives do not participate in these forums. We're all just fellow users, helping out as we have time and knowledge to share.
As to your issue, if you refund was denied, then there is nothing further you can do. Just as with any return to any company, sometimes a return and refund can be granted but not always, and in this case, for reasons none of us here can know, Apple has determined that a refund is not possible and they have no appeals process. Sorry, but you'll have to just accept that and move on.
Regards.
What should I do if my refund is denied?
