Denied refund

They refused a refund for my purchase of Discord Nitro even though the item does not work and gives a clear error from Apple.

If you are not satisfied with an app or service that you purchased on the App Store, and the developer's support team is not providing the assistance you need, you can contact Apple Support for a refund.

Apple has a policy in place for refunds, and they will review each request on a case-by-case basis. However, they may refuse a refund if they determine that the app or service was not defective or if you have used the app or service for an extended period of time.

You can contact Apple Support through the following link to request a refund: Apple Support

You need to provide your order number, the name of the app, and the reason for the refund request.

It's also recommended to provide evidence of the poor service you received, such as screenshots of the developer's response times, or any communication with the developer that shows that they were not providing the service promised.

In addition, you can also contact the developer team and explain your situation and the reasons you are requesting a refund. You can also provide the evidence of poor service that you received.

It's worth noting that even if Apple or the developer team deny your refund request, you can still leave a review for the app on the App Store to warn other users about the poor service you received.