Microphone issue in camera app on iPhone 13 Pro Max

My Iphone 13 pro max cannot record voices while recording videos in camera app and only have loud noises. I have done a microphone test on using the voice note and it turns out clear and doesn’t have issues at all. I’ve tried to restart but it’s still not working. I heard many people have the opposite problem as mine so I couldn’t find much causes or solutions on the internet.



[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 18

Posted on Jan 8, 2025 09:16 PM

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Question marked as Top-ranking reply

Posted on Jan 8, 2025 10:08 PM

See if this help --> Problem Solved With Too Loud USB-C - Apple Community


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3 replies

Jan 8, 2025 10:23 PM in response to Elle3006

You may try some of these steps, please check after each step...


  1. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  2. Go to Settings > Privacy > Microphone. Ensure that the apps you're having issues with have permission to access the microphone.
  3. Ensure that all the relevant apps are updated to the latest version. Verify that all the apps have Mic access (See the pic below). Developers often release updates to fix bugs and improve compatibility.
  4. Delete the problematic apps and reinstall them from the App Store. This can sometimes resolve issues related to corrupted app files.
  5. If you are using AirPods, check the audio settings and Bluetooth connections. Make sure that the correct audio output device is selected.
  6. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
  7. Make sure you have the latest updates installed.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)


If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.


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Microphone issue in camera app on iPhone 13 Pro Max

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