Apple Care theft and loss

I’ve been paying for apple theft and loss for over a year now. My iPhone was lost 3 months ago. I contacted apple care and they very rudely explained to me that apple does not cover theft of lost and I must use Assyrians. The same assuriant I used before I started paying for theft and lost coverage.


[Edited by Moderator]

iPhone 14, iOS 18

Posted on Jan 8, 2025 12:38 AM

Reply
1 reply

Jan 8, 2025 02:21 AM in response to Jheafner27

AppleCare+ with Theft and Loss coverage is available in select countries. It provides additional protection for your iPhone, covering theft and loss incidents in addition to accidental damage. iPhone Theft and Loss Claims - Official Apple Support


International claims

Apple Inc Says: "If your iPhone is lost or stolen while you are traveling, we can ship your replacement iPhone to you on the road. If you're overseas at the time, we can even ship a replacement to you in any country where Theft and Loss coverage is available. International replacement of lost or stolen devices is subject to device availability, and options may vary by region and iPhone model or color. It may take up to 4 business days after your claim is approved for your replacement iPhone to be delivered.


Available countries

  • Australia
  • Austria
  • Chile
  • Denmark
  • Finland
  • France
  • Germany
  • Italy
  • Ireland
  • Japan
  • Netherlands
  • New Zealand
  • Norway
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom
  • United States"


To use the Theft and Loss coverage, you must meet specific requirements, such as enabling Find My iPhone on your device at the time it is lost or stolen and filing a claim through Apple's approved process. There is also a deductible fee for replacement, which varies depending on the iPhone model and your region.


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Apple Care theft and loss

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