Greyed-out FaceTime option for incoming calls on iPhone 16
Have an IPhone 16 running IOS 18.1.1
Have FaceTime turned on.
I can make FaceTime calls and everything is fine.
But when friends or family try to call me they do not see the FaceTime option, they see a greyed out “Video” button where the FaceTime button should be.
And yes these are people with IPhones. Like I said I can call them on FaceTime with no problem!
What am I missing in settings?
[Re-Titled by Moderator]
iPhone 16 Pro, iOS 18