Face ID not working on my iPhone XR after iOS 18.1 update
My faceid is off due to during update ios 18.1 please solve my issue thanks
[Re-Titled by Moderator]
iPhone XR, iOS 18
2 replies
Hello,
Tried restarting your device?
Apple has several documents helping you with Face ID.
This Support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice or an issue with the TrueDepth camera. --> If an alert says Face ID has an issue on your iPhone or iPad Pro - Apple Support
Unless a software update solves the problem you may need to have Apple take a look at your device. Use this link to set up an appointment —> Genius Bar Reservation and Apple Support Options - Apple and this one to get a repair estimate —> iPhone Repair and Service - Apple Support
If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list in this article of things to try: If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If the first 8 don't solve the issue then use #9, contact Apple.
One person reported that simply cleaning the lens got Face ID working again —> Face ID stopped working and will not reset - Apple Community
Face ID not working on my iPhone XR after iOS 18.1 update