Face ID not working on my iPhone XR after iOS 18.1 update

My faceid is off due to during update ios 18.1 please solve my issue thanks


[Re-Titled by Moderator]

iPhone XR, iOS 18

Posted on Dec 30, 2024 04:06 AM

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Question marked as Top-ranking reply

Posted on Dec 30, 2024 04:30 AM

Hello,

Start here:

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

Good luck.

2 replies

Dec 30, 2024 12:51 PM in response to muazzam164

Hello,


Tried restarting your device?


Apple has several documents helping you with Face ID.


This Support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice or an issue with the TrueDepth camera. --> If an alert says Face ID has an issue on your iPhone or iPad Pro - Apple Support

Unless a software update solves the problem you may need to have Apple take a look at your device. Use this link to set up an appointment —> Genius Bar Reservation and Apple Support Options - Apple and this one to get a repair estimate —> iPhone Repair and Service - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list in this article of things to try: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.


One person reported that simply cleaning the lens got Face ID working again —> Face ID stopped working and will not reset - Apple Community



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Face ID not working on my iPhone XR after iOS 18.1 update

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