Problem files

Добрый день. Не открываются файлы именно на моём телефоне. При попытке открыть файл в Майкрософт 365 выдаётся ошибка. На других айфонах данные файлы открываются сразу. Подскажите, что можно сделать, чтобы файлы открывались?

Good afternoon. Files don't open on my phone. An error appears when trying to open a file in Microsoft 365. On other iPhones, these files open immediately. Can you tell me what can be done to open the files?


iPhone 13 Pro, iOS 18

Posted on Dec 29, 2024 08:52 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2024 08:54 AM

If you encounter any challenges with third-party applications, the best course of action is to directly contact the app developer for further assistance. Here's a brief guide on how to do it:


  1. Identify the app developer.
  2. Visit their website or app store listing.
  3. Look for their contact information or support channels.
  4. Clearly describe the issue you are facing.
  5. Provide any necessary information they may need.
  6. Follow their instructions and provide feedback.
  7. Be patient and follow up if needed.


By reaching out to the app developer, you increase your chances of receiving accurate and personalized support for the challenges you're experiencing. To contact an App developer --> How to contact an app developer - Apple Support



1 reply
Question marked as Top-ranking reply

Dec 29, 2024 08:54 AM in response to Ahmed1403

If you encounter any challenges with third-party applications, the best course of action is to directly contact the app developer for further assistance. Here's a brief guide on how to do it:


  1. Identify the app developer.
  2. Visit their website or app store listing.
  3. Look for their contact information or support channels.
  4. Clearly describe the issue you are facing.
  5. Provide any necessary information they may need.
  6. Follow their instructions and provide feedback.
  7. Be patient and follow up if needed.


By reaching out to the app developer, you increase your chances of receiving accurate and personalized support for the challenges you're experiencing. To contact an App developer --> How to contact an app developer - Apple Support



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Problem files

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