What should I do if my trade-in value for Mac mini M1 drops?

The price drop was by-the-by, albeit surprisingly common. My main complaint is about TRADE-IN. Does anyone ever get it?

I looked at Reddit and Twitter. It seems there are many complaints about this going back years. People are saying if you go in-store, it's more likely your trade-in will be accepted. But online, NO.

Yes I have traded in on three separate occasions online now and on none of them did the price drop. From this I would draw two conclusions:

1. If your description of the device is accurate then the price doesn't change. I'm not saying that there was any attempt to mislead by anybody, but folks may misunderstand the queries or may provide incomplete information. Not every user is technically proficient enough to assess the state of their hardware nor the value of it.
2. Reading complaints on Reddit (or anywhere else) simply provides information about those complainants and no more. As we comment here all the time, folks don't post unless they have a problem. We don't get 100 million people on here saying "Upgraded, no issues". The only people posting are those few who have issues, therefore the fact that a few people have had issues - even a few hundred - is no indication of the health or efficiency of the system. It merely tells you some people have issues.

The following link has the steps to follow prior to sending it in, I suspect an error was made somewhere along the way when you originally prepared it with the tech. If you did it over the phone I can understand how that might have happened. By the way, prior to shipping remember to always document with photos that the machine was running just fine when it was sent in, make sure the pictures are date/time stamped!

What to do before you sell, give away, or trade in your Mac

Finally, if the steps in the link are what you did please answer the following q

Did you have any of the following third party apps installed on your Mac?

       •      Antivirus Apps

       •      Cleaning Apps

       •      Security Apps

       •      VPN Apps

       •      Maintenance Apps

these

forums are user helping other users like yourself, it's sort of going

to a physical apple store and asking other customers there advice

non of us no any idea or insight as to apples actions

you can try to reach out to their official support channels

 Get

Support (apple.com)

And

or

 Contact

- Official Apple Support

And

or

Contact - How to Contact Us - Apple

Or

Genius

Bar Reservation and Apple Support Options - Apple

or give them feedback

Product Feedback - Apple

whatever you seek then I don't think it's something us fellow users can provide

Just a side story. I took my Mac Studio to trade in at the store. They gave me the quoted price online and did not even turn it on to see if it worked. I had done the erase and prep work on the unit at home before taking to the store.

don't think apple trade-in ever have competitive prices vs. you selling the stuff yourself to private buyers. not sure if it was ever really apples priority to be in that market.

you can suggest they alter that using their feedback channels

Product Feedback - Apple

The moderator likely retitled the thread because you probably violated some aspect of the Terms of Use that you agree to when posting on these forums, please read the T of U so you can understand.

One of the primary things that is a violation is ranting is not okay and your last post comes across as a long rant. Sorry but that is how I read it. We get you are unhappy and upset however ranting on these forums will NOT help. We are not Apple and cannot speak for them and Apple does not read or participate in user to user forums. So you need to either work through Apple's proper channels or if you want to sell the computer on your own then you have a choice. I would think that after your experience with Apple trade in that you may want to explore selling the computer on your own. If you do, please be sure your prepare the computer properly per the instructions in What to do before you sell, give away, or trade in your Mac otherwise your selling experience will not be good. In addition, do research to find the safest and most effective method of selling.

Good luck!

No one here knows what happened we can only guess that upon inspection the machine did not meet the standards for a trade-in, exactly like the warn you might happen.

That bit gets done later. Store folks are focused solely on a pleasant store experience 😁 - it’s what they get paid and measured for, nothing else.