Unable to complete eSIM activation process on iPhone 14

After eSIM request got notification for activation in iPhone 14 (my spouse phone) Started activation process, followed all instructions but it showing activating for more than an hour though I am using a stable WiFi network.

Also unable to find cancel activation.

[Re-Titled by Moderator]

Posted on Dec 22, 2024 6:11 PM

Similar questions

Esim activation not working on iphone 11 pro Purchased iphone from Apple so phone lock not an issue. When trying to scan QR code or manually entering activation code it says unable to complete mobile plan change. Not sure what the issue is. Appreciate any help!
2171 2
eSIM Activation issues across networks. Hello, I bought an iPhone 14 pro last year through T-Mobile with a payment plan. The phone was originally locked, but I paid it off and I can see in the phone settings that it is unlocked. I have transfered my number to two other carriers: Mint Mobile and Google Fi, both MVMOs using T-Mobile. I have tried, and failed, multiple times to transfer to Xfinity or USMobile. There seems to be a persistent issue with esim activations on iPhones where they seem to not recognize that they are unlocked. This is what I was told by USMobile Is this something Apple is aware of, do they have any plans to fix this? My phone is basically locked even though I have paid it off, and without a physical sim slot it is impossible for me to get around this. [Edited by Moderator]
611 4
eSIM activation and reactivation issues I recently got an unlocked iphone 15 and I use Tracfone a small pre-paid phone company run by verizon. It is a monthly plan that reupdates each month and everytime it updates, it deactivates the eSIM (and the phone has no bars and is in SOS mode) and then I often get a push notification to activate my eSIM and then after that I get service back again. 3 times I've had to contact their IT department and get them to reactivate my phone again. Is this a problem with the service provider, the network, or with my phone's eSIM? Would love to know how to prevent loss of service every month and If I just need to switch service providers in order to avoid the lengthy trouble shooting to reactivate the eSIM every month. Thanks!
294 1

3 replies

KiltedTim

Level 10

223,356 points

Dec 22, 2024 6:16 PM in response to sunaram112

Contact your cellular carrier.

Dec 22, 2024 6:14 PM in response to sunaram112

If you connect to Wifi, doesn't necessarily mean you are connected to the internet. --> Internet not available WiFi and Cellular … - Apple Community

sunaram112 Author

Level 1

11 points

Dec 22, 2024 6:20 PM in response to SravanKrA

Internet connection is there

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to complete eSIM activation process on iPhone 14

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up