New SIM and provider, old number transferred but new number still in iPhone

Hi I changed my provider keeping my old number and old phone. The number has transferred but when I check my number in my phone it’s the new sim number. It’s the same in IMessages and face time too. My provider told

me to go

to Settings-reset- reset network settings. I’m worried if I press reset it will just reset my phone I will lose everything. Can someone please help. If I press reset what comes up? I daren’t press it. Thanks


[Re-Titled by Moderator]

iPhone 12, iOS 17

Posted on Dec 21, 2024 11:18 AM

Reply
2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New SIM and provider, old number transferred but new number still in iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.