Getting 'Internet Connect Required' error while accessing Apple Intelligence

Question

Getting 'Internet Connect Required' error while accessing Apple Intelligence

Hi all,

I recently updated my system to Sequoia 15.2 (my device: Macbook pro M2) and want to try out the Apple intelligence. But I kept getting the warning of "Internet connection required" when I am connecting to WIFI and the internet access is stable. This problem still exists after I changed my system language into English(US) and region to United States.

Any response would be greatly appreciated.

Thank you in advance!

[Re-Titled by Moderator]

MacBook Pro (M2 Pro, 2023)

Posted on Dec 15, 2024 11:24 PM

Reply

Answer 1

Dec 18, 2024 08:54 AM in response to 毅成

毅成 wrote:

hey pro, did you successfully resolve this issue by booting your Mac in safe mode or else? I have exactly the same problem as yours.

I noticed your user name appears to be in Chinese. Are you in China, by chance? If you are, Apple Intelligence is available in China.

Per the following link --> How to get Apple Intelligence - Apple Support (CA)

For China residents

Apple Intelligence will not currently work for supported devices purchased in China mainland. For supported devices purchased outside of China mainland, Apple Intelligence will not currently work if you are in China mainland and if your Apple Account Country/Region is also in China mainland.

When Apple Intelligence is available in the EU or China mainland, previously purchased devices that support Apple Intelligence will be able to activate and use it in that region.

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Answer 2

Dec 19, 2024 08:51 AM in response to dialabrain

Hi, thanks for your reply!

I have tried to get apple intelligence in safe mode twice in different dates, still the same error popped up.

Reply

Answer 3

Sky Lee

Level 1

8 points

Dec 20, 2024 03:47 AM in response to boiledbroccoli

Try to change to US apple account on your MAC, I'm having the same issue,and solving by creat a new User account on my mac and logging with US apple account.

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Answer 4

dialabrain

Level 10

133,469 points

Dec 16, 2024 12:20 AM in response to boiledbroccoli

Try while your Mac is in Safe Mode.

Start up your Mac in safe mode - Apple Support

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Answer 5

Dec 18, 2024 05:51 PM in response to boiledbroccoli

Setting Siri and device language to US English solved the problem for me! This resource states it.

Apple Intelligence and privacy on Mac - Apple Support (SG)

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Answer 6

毅成

Level 1

8 points

Dec 18, 2024 03:33 AM in response to boiledbroccoli

hey pro, did you successfully resolve this issue by booting your Mac in safe mode or else? I have exactly the same problem as yours.

Reply

Answer 7

dialabrain

Level 10

133,469 points

Dec 19, 2024 08:56 AM in response to boiledbroccoli

You're welcome. See: Note: Apple Intelligence is available in macOS 15.1 on Mac models with M1 or later, with Siri and device language set to US English.

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