TP-Link Archer AX73 Router Reboots every 2 Minutes with Apple TV and HomePods

Dear Apple Support Team,

I hope this message finds you well.

I am experiencing a recurring issue where connecting my Apple TV and HomePods to my network causes my TP-Link Archer AX73 router to reboot every two minutes. Below are the details of my setup and the troubleshooting steps I have undertaken so far:

Device and Network Information:

• Router Model: Archer AX73
• Hardware Version: V2
• Firmware Version: 1.1.0 Build 20240323 rel.70541(5553)
• Connected Devices: Apple TV, HomePods, TV, Xbox Series X, iPads, iPhones, laptops, etc.
• Switch: Linksys SE3005

Issue Description:

After setting up my Archer AX73 router, everything functioned normally while connecting regular wireless devices such as iPads, iPhones, and laptops. However, upon connecting a Linksys SE3005 switch with additional devices including an Apple TV and HomePods, the router began rebooting every two minutes.

Troubleshooting Steps Taken:

1. Disconnected the Switch: Temporarily stopped the router from rebooting.
2. Reconnected After 10 Minutes: The router resumed rebooting every two minutes, even without the switch connected.
3. Suspected Devices: Identified that the issue persists when Apple TV and HomePods are connected, even if the Apple TV is turned off.
4. Factory Reset HomePods: This action resolved the rebooting issue, suggesting that outdated firmware on the HomePods might be the cause.
5. Verified Router Firmware: Confirmed that the router is running the latest firmware version (1.1.0 Build 20240323 rel.70541(5553)).
6. Checked Power Supply: Ensured that the router is connected to a stable power source with no interruptions.

Additional Information:

I discovered a Reddit thread where another user reported a similar issue:

• TvOS 18.2 is restarting my wifi router TP LINK AX73

This suggests that the problem might be related to specific configurations or firmware versions of Apple devices interacting with the Archer AX73 router.

Request for Assistance:

• Compatibility Concerns: Are there known compatibility issues between Apple TV/HomePods and the Archer AX73 router that could cause such frequent reboots?
• Firmware Updates: Is there a recommended firmware update or configuration change for the router or Apple devices to resolve this issue?
• Further Troubleshooting: Additional steps or diagnostic measures I can take to identify and fix the root cause of the router reboots when Apple devices are connected.

I am eager to resolve this issue to ensure a stable and reliable network environment for my devices. Any guidance or support you can provide would be greatly appreciated.

Thank you for your assistance.

Best regards,

[Re-Titled by Moderator]