Stickers in my iPhone 16 Pro don't work

They need to hot fix this from everything I have read a handfull of new iPhone 16 pro max were sent out with a bug in the start up software and once you update it is still using that bad start up software that has a glitch for the stickers and who knows what else. My boyfriend got his phone two weeks after mine and his works fine so they must have found the issue and fixed it quick but that still leaves me unable to use my stickers and the option of erasing my data and uploading from the cloud is not something I want to do. Having to put all my passwords back in after switching phones was a big enough headache. I don’t wanna have to do that again. They just need to put a fix in in the next software update but because it’s only affecting a handful of people they’re just gonna ignore it but from a Apple iPhone user from the start it is really upsetting me. I even spent time on the phone with Apple and ended up losing the connection and even though she had my phone number to call me back she didn’t very frustrating. Still not gonna switch to android but they really need to take care of their customers. They’re loyal customers

Mine didn’t work as I’ve experienced this issue after I updated to iOS 18.2 and transferred data from iPhone 12 Pro to iPhone 16 Pro. It used to work fine when I didn’t update to the latest iOS on iPhone 12 Pro. What should I do?

Did anyone ever respond from Apple directly to you? It has been a few months now and the fact they are not fixing it via an update is really upsetting. Customer loyalty over cost but they are looking at it as well it only effected a handfull of people so not worth it to spend the little amount of man hours to rewrite the code

I don't start from the Photos App, I start from the Message App.

See the pic below which is self-explanatory.

Yeah that won't work on mine either

Confirmed it is working. Thank you Apple

problem for printing the ticket of return

Problem for printing the ticket to return