Unable to accept iCloud terms and conditions on my iPhone

Like many people it appears, I am unable to accept terms and conditions as required. I click “continue” then the spinning circle that either spins endlessly OR spins the stops, then it still says continue but the link is not active and the back button is greyed out so I have to close the app.

Phone is iPhone 6s

It is maximally updated to iOS 15.8.3. This is as high an update possible for 6s.

What I’ve tried and it did not resolve the issue:

  • shut down phone, restart
  • log out of iCloud, shut off phone, restart phone, attempt to accept conditions. Didn’t work, logged back into iCloud, tried to accept, didn’t work.
  • turn off WiFi, attempted to accept while using data


I looked through this community and on Reddit, but have not found a solution. Any help is appreciated.



[Re-Titled by Moderator]

Posted on Nov 29, 2024 03:45 PM

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Posted on Jan 22, 2025 12:01 PM

Unable to accept iCloud terms and conditions on my iPhone 6s

7 replies

Dec 31, 2024 12:05 PM in response to iamscully

I think our issues are the same. My iPhone 8 cannot be updated beyond iOS 16.7.10, and I need a more recent iOS update in order to be able to accept the New Terms and Conditions via the iPhone notification. (As you mention, there are no other alternative ways or methods to accept these New Terms at this time.) There are two persist results of this inability to accept iCloud's New Terms:


1--Per the Apple Advisor, my iCloud services are limited (due to failure to accept terms).

2--Additionally, the notification never goes away.


I would urge you to submit feedback on the product feedback page [Product Feedback - Apple], as I have done. Thank you!

Nov 29, 2024 03:56 PM in response to iamscully

I understand you are having difficulty when trying to accept the iCloud terms of conditions when using your iPhone 6s. You have already completed some excellent troubleshooting.


Do you have another device you could try to accept the terms and conditions on? Alternatively, you could use your computer and log in to iCloud.com and accept them there.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to accept iCloud terms and conditions on my iPhone

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