No Ringing sound on outgoing calls from my iPhone 15 Pro after latest iOS update.

When I place a call I hear no ringing at all. The only thing that happens is either the party answers or it goes to voicemail. This only started after this last update


[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 18

Posted on Nov 26, 2024 05:46 PM

Reply
6 replies

Nov 26, 2024 08:32 PM in response to Joycelouise

It's not always the iOS update's fault!  Many things can cause phone problems.  If you tell people you think it's an iOS update, it might make it harder to fix or find a solution for the real issue.


Remember, the right question often leads to the solution!



iOS updates aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. The majority of the issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.


Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors. This could be a pure coincidence that the iOS update affected the iPhone functions.


Before initiating a standard iOS update, it's advisable to create a backup. Have you completed this step? If yes, proceed with the restoration from the backup.



See what each update does: About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...



Dec 14, 2024 07:45 AM in response to SravanKrA

@SravanKrA


I can 100% absolute guarantee that this was caused by an iOS update. I have three iPhones on different carriers, none of which I touch any settings. Period.

I updated all three of my iPhones (one 15 Pro and two 13’s), and my three daughters on 16 Pros ALL have this same issue stemming from an iOS update. They have made ZERO modifications to ANY SETTING. GUARANTEED.


To be crystal clear: this is the use case:

  1. i place a call from my iPhone either by typing the number directly into the iPhone virtual keypad, or calling from a contact.
  2. My historical experience has been that when the call is finally reaching the receiving party’s device (thru positive AK from the Carrier’s Tower and Network) I will hear a “ring” sound, which indicates that the receiving device has been reached and I’m now waiting for the party to answer. This experience has been THE ONLY EXPERIENCE for dozens of years in both analogue Land Line usage AND Cellular. This behavior is NON CHALLENGABLE with the exception of VOIP calling.
  3. However, since the iOS update, there is no positive acknowledgement (a “ringing” sound) that helps the Caller know that the call has gone thru. Instead there is silence. This is confirmed now on six devices on three different US Wireless Carriers.
  4. then, the receiving party either answers, or the Virtual Operator takes over telling you to leave a message, or that the Mailbox is not set up, or other traditional scenarios.

There Are no settings on the device that can control this. Rebooting does not fix this. This is caused BY either the carrier OR by Apple as part of their Phone App update. And suggesting a restoration is an inappropriate recommendation in this case: it is a Level One Help Deak scripted recommendations, and completely avoids the issue and does not contribute to any advanced diagnostics to identify the root cause.



So now you can flame me if that’s your mode of operation, or you can ask probing questions to get deeper into the use case. Or you can acknowledge that you too are seeing this experience and provide some insight as to what component in the Phone software changed, and if there will be an option in a new release to restore the “ringing” sound when placing an outbound call.

Im Happy to discuss more deeply with you if you wish as I’m an IT support veteran with 41 years of experience.



Stay hopeful @joycelouise… you are not alone here. And your post was spot on.



[Edited by Moderator]


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No Ringing sound on outgoing calls from my iPhone 15 Pro after latest iOS update.

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