After iOS 18.1 incoming call notifications are very low on Airpods Pro 2

I have the same issue.

On your iPhone or iPad, go to Settings > Accessibility > Audio & Visual > Headphone Accommodations, then turn off Headphone Accommodations.

If you did hearing test and you have turn on hearing aid, please turn it off too

then put your airpods into the case and put them on again.

it should help

I have iPhone 15 pro max and recently updates to IOS 18.1. I am also facing same issue with AirPods pro.

Thanks for the tip. The result did increase the volume of the ring and announcement on the phone itself but the ringing and announcement do not come through to the AirPods themselves in my ears. And that is the issue that I need resolved because I do not always have phone with me in a pocket or nearby.

With the Change with Button "on" the phone itself does ring audibly. Pressing either of the volume buttons turning Change with Button "off" while the phone is ringing, immediately almost silences the phone. There is still no indication in the AirPods that a call is coming in. Thanks for trying.

"go to Settings > Accessibility > Audio & Visual > Headphone Accommodations, then turn off Headphone Accommodations.

If you did hearing test and you have turn on hearing aid, please turn it off too.

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This totally solve my "No incoming call notification" problem on my 14Plus and AirPod Pro 2 running 18.1.1 and 7B21

Apple replaced my Airpods Pro 2s twice(!) in the last two weeks and then sent me a replacement iPhone 13 ProMax(!) - all under warranty, mind you - to address this issue! Of course without any resolution because it's NOT a hardware issue at all.

I was actually on hold waiting for Apple support (for the tenth time in a month) to complain that the low volume problem still persists when I thought to google: "anyone have an issue with airpods having extremely low volume on incoming call notification?"

And lo and behold, YOU (not the Genius Bar or Customer Support) provided the solution!

Thank you Jackyiks!

this fix my issue with airpods pro. Now it announces the incoming call loud and clear. Thanks for this information. I went to apple genius bar with the issue. They couldn’t fix it and told me to wait for another update. Then, my iphone was running on ios18.1. I was waiting for 18.2 which didn’t fix my issue. But following the steps on this comment fix my issue.

My mother is having this same or a very similar issue with her AirPod Pro 2 which she is also using as hearing aids as of the 18.1 update on her IPhone 14.

The only difference as far as I can tell is that there is no notification sound at all instead of a very low sound.

Incoming calls and texts neither ring nor ping in AirPods Pro 2. Spent 5+ hours at Genius Bar and on the phone with Apple Care rep on two separate days. After exhausting all settings and resettings still no notification sounds. Early on I was told that the AirPods were engineered to not ring or ping. If true, I cannot imagine that Apple would produce a product for the hearing impaired that would not ring in the ear. Totally inconceivable. Did Apple not consult with any hearing impaired people? Hoping for a firmware update to correct this oversight soon.

On the positive side, I have been wearing hearing aids for over 25 years and the quality of the sound produced by the AirPods is by far the most natural. My wife is impressed also because our conversations are at a more normal volume with little repeating.

Still a problem for me. Updated to 18.1.1 and I am working with Apple at the senior advisor level. Apple ran diagnostics and collected data from my phone. The next step is sending it all to the engineers. Apple said to watch for software updates. Seems as though the advisors have tried everything that they can do at their level and it is an engineering problem. The senior advisors said they will get back to me if they come up with any possible solutions. Stay tuned.

had same problem.

to fix it go to sound and haptics and turn on change with buttons.

try calling your phone and change to volume of the announcement with the buttons.

now turn “change with buttons” to off.

worked for me…

I have tried (on my iPhone 16 with iOS 18.2) all suggestions up to Dec 23, 2024, but none could solve the same problem on my iPhone. What is interesting is: If I cancel the call on my iPhone (red hang-up button pressed) while Siri is still quietly speaking the announcement, the call is ended, but Siri immediately switches to normal loud speech (as it should) and finishes speaking her announcement (e.g. ...accept call?).

I am too badly facing this problem how to fix it pls help

THANK YOU!!!