Intelligence is not available on my iPhone from Hong Kong

My iPhone 15 Pro is from Hong Kong (China). I am outside of China and Asia in general. I have never been to China myself and the iPhone was activated in another country. And it is not the EU.


My iPhone's language, Siri and region settings are changed to US English. Updated to iOS 18.1. But Apple Intelligence doesn't show up in the Siri settings.

iPhone 15 Pro, iOS 18

Posted on Oct 30, 2024 02:35 PM

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Question marked as Top-ranking reply

Posted on Nov 24, 2024 02:16 AM

My iPhone is ZA/A but I can’t get apple intelligence please help

5 replies

Oct 30, 2024 02:54 PM in response to Bartonburger

If your iPhone model ends in CH/A then it cannot have Apple Intelligence at this time as it's restricted by the Chinese government regardless of the physical location of the iPhone.


How to get Apple Intelligence - Apple Support

For China residents: Apple Intelligence will not currently work for supported devices purchased in China mainland. For supported devices purchased outside of China mainland, Apple Intelligence will not currently work if you are in China mainland and if your Apple Account Country/Region is also in China mainland.

When Apple Intelligence is available in the EU or China mainland, previously purchased devices that support Apple Intelligence will be able to activate and use it in that region.




Jan 4, 2025 06:49 AM in response to shaluna

shaluna wrote:

My iPhone 16 Pro max is from Hong Kong (China). I am outside of China

My iPhone's language, Siri and region settings are changed to US English. Updated to iOS 18.2. But Apple Intelligence doesn't show up in the Siri settings.

That's correct. Apple Intelligence doesn't care where you live. It simply isn't available on ANY device, which was manufactured for the China Market and it won't be available until or IF, it is approved for the China Market.


Devices are manufactured for regions. This is a shining example of why if you don't live in the region the device was made for, you shouldn't buy it. You should buy your device in the country you live and will use it.



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Intelligence is not available on my iPhone from Hong Kong

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