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I have an iPhone 15 Pro Max 256 GB Running iOS v. 18.0.1. A couple of times now (not every time) when I power it on, I get a black screen showing a note that I have a message from the SIM, or maybe the eSIM. Before I have a chance to determine how to retrieve the message, the screen disappears, and I can't figure out how to find the message. Can anyone help me find this?
iPhone 15 Pro Max, iOS 18
“How to retrieve messages from my eSIM on an iPhone 15 Pro Max.: [...]It appears for a few moments, then the screen disappears and I get my normal 'desktop' screen with the icons for my apps displayed.[...]"
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I take it you mean "Home Screen"; not "desktop"?
Perform an Update:
Update to iOS18.1. See if that takes you anywhere. Alternatively to updating the iPhone via WiFi, you can update via cellular, or you can update via a computer.
“How to retrieve messages from my eSIM on an iPhone 15 Pro Max.: Things finally worked out so I was able to snap a screenshot of the message I kept seeing.[…]”
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Thank you for the screenshot.
Troubleshooting SIM Message:
A. Reinsert the SIM Card:
Take out the SIM card and please it back in. Temporary issues may be resolved. You’d find this in the side of your iPhone.
B. Update your Carrier Settings:
C. Contact your Carrier:
If neither of the above works, contact your Carrier. That provide you with the service of configuring York SIM Card.
Things finally worked out so I was able to snap a screenshot of the message I kept seeing. Apologies, it wasn't that I had a message to read from my SIM, it was that the SIM sent a text message (?) I just completed the upgrade to iOS18.1 through my Mac, which is connected to the internet via Wi-Fi. I'm attaching a copy of the screenshot I was able to take.
Thanks,
Don
“How to retrieve messages from my eSIM on an iPhone 15 Pro Max.: […]Before I have a chance to determine how to retrieve the message, the screen disappears, and I can't figure out how to find the message. Can anyone help me find this?”
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Seeing SMS Messages:
You need to login to view the messages. It’s a matter of Security & Privacy. Go to the messages app for SMS messages.
So, this isn't your usual iMessage, or SMS message. It shows up (again, occasionally) with a black background when I first power up my iPhone, and indicates a message is coming from the eSIM. It appears for a few moments, then the screen disappears and I get my normal "desktop" screen with the icons for my apps displayed. For now, it's not manifesting itself, but if it does again, I'll try to get a screen shot of it to post.
Until then, thanks for the help and the suggestion.
Don
Yes, I sometimes have trouble retrieving the correct word from my memory, so "Home Screen" was what I meant.
I don't believe my phone has a SIM card; there doesn't seem to be a card tray. Could a 15 Pro Max be shipped with only an eSIM?
It also looks like there are no Carrier Settings updates.
Thanks,
Don
How to retrieve messages from my eSIM on an iPhone 15 Pro Max.
