TurboTax 2024 and Monterey 12.7.6 OS

You have two choices if you need to use the desktop version of TurboTax:

(1) Get a newer Mac that can run the required MacOS version

(2) Use software other than TurboTax

OWC (and Apple) sell refurbished and used Macs that come with warranties and many are relatively new and run the newer or latest MacOS. But I would get a new Mac because they aren't that much more costly and I am suspicious of used Macs being resold, someone got rid of it for a reason. Also, if you get a used Mac you will be facing this same problem again sooner than with a new Mac.

Use the online version of TurboTax in your web browser.

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art_smells wrote:

7.5 years not 10. MacBook Air 2017 purchased 10/2017 will not run OS 13.

You're sort of off topic. The original poster has a 2015 MacBook Pro so we were discussing that.

If you are using a Mac that can't even run OS 13, you might want to investigate options for a more modern computer, especially if you want or need to run the latest version of tax software, Adobe suites, Microsoft software, etc. Apple considers a Mac more than 7 years old to be "obsolete." So 7.5 years is "obsolete."

I still have MacBook Airs 2013 and 2010 that are running fine as is my iMac 2015, but they aren't that useful anymore.

SamSako1 wrote:

My running system is Monterey 12.7.6 and it does not update to MacOs 13. If Apple is working with Turbo tax to make us buy new computers then I guess someone will be loosing money, and guess what, it ain't gonna be us !

So you think Apple is working in "conspiracy" with Intuit just to get you to buy a new computer? I don't think Apple or Intuit needs to worry about trying to get the very small number of users of such older systems to upgrade. Just look at the volume of posts in Apple Discussions under "Earlier Operating Systems" versus under Sequoia. Only a tiny fraction of users are on an OS that can't run today's TurboTax. You can believe what you want but that's an odd conspiratorial perspective that has no basis in fact or real data.

I understand that people like to run older Macs, they do tend to last a while. I have a 2010 MacBook Air, 2013 MacBook Air, and 2015 iMac (which I am using now) but none of those can be used for modern tax software. The same thing happens for Adobe and Microsoft Office software, but the way, and many other applications as well. My 2019 MacBook Pro is on Sequoia 15.3, it runs TurboTax, it is 6 years old, and it will likely be able to run TurboTax for another 3-4 years I expect, until it is ~ 10 years old! One need not replace computers all that often to be able to run modern software. Replacing computers every ten years is not such a burden. Or if it is, switch to some other tax software, I believe there are straightforward ways to import data from one tax software application into the other, using either the native files or a pdf output.

Putting 10 years in perspective ... if you set aside 50 cents ($0.50 US) each day, after 10 years you will be able to buy a very high end brand new Mac computer, state of the art. Every ten years. TurboTax would be no problem.

You don’t HAVE to used efile or even electronic versions of the forms. Go to the irs site and search for your tax forms and fill them out old school style IF you know what you are doing. Print them sign them and snail mail them.

I went with H & R Block tax program

TurboTax isn't supported on macOS in Canada. Since I have a Mac mini (2018) running Monterey (12.7.4), I installed Boot Camp (installed Boot Camp using a temporary install of Sequoia 15.2).

Windows 10 Home N works like a charm with the latest version of TurboTax for Canadian taxpayers. I presume that a similar approach would work with the U.S. version. Also, you could try using the macOS activation key to install the Windows version (downloaded from the TurboTax site).

- Pie Lover

Aronis wrote:

But we are not talking about "Older macs" we are talking about four or five your old macs or even newer. I had to upgrade the OS on my macBook pro, just bought it last year, to Sequoia to do my taxes because of this BS and I will have to 'discover' what other software gets messed up by this change.

A 2020 iMac can run Sequoia. That's a 5-year old Mac. A 2015 iMac can run up through Monterey, too old for the latest TurboTax. That's a 10-year old Mac.

I think MartinR is correct, Intuit may have discontinued support for MacOS as old as Monterey and "made the choice to limit TT to the 'current three' macOS releases ... out of cost (support cost) considerations."

Intuit has the right to make decisions that favor its business, and users have the right to be annoyed and look for and use other software that runs on older computers under old systems.

Also, you don't need to upgrade to Sequoia to run the latest TurboTax. You can run one of the most recent THREE MacOS, it does not have to be Sequoia. It can be MacOS Ventura 13, MacOS Sonoma 14, or MacOS Sequoia 15. And if your Mac can upgrade to MacOS 13, 14 or 15 but you don't want to because you want to keep running older software, you can easily create an external bootable drive with, say MacOS 13, 14 or 15 and use it just to do your taxes, and use your existing internal drive as is for everything else you do.

You can contact TT assistance and we are fully able to help you navigate the online modality. This is an Apple issue not a TurboTax issue

If you use the ipad you can either get the TT app or do it through the website (TTOnline).

This is a longstanding tradition for TurboTax (only supporting the three newest versions of MacOS, the ones with security updates.)

TurboTax 2022: Big Sur or newer

TurboTax 2023: Monterey or newer

TurboTax 2024: Ventura or newer

Odds are next year TurboTax 2025 will require Sonoma or newer.

I just request a refund. Hopefully I'll get it. May you should try. I followed the link on my Intuit Account.

You can request a refund from Turbo Tax and they will reimburse you. This happened to me and it took a week to refund my money.

AAndresen1980 wrote:

"When Apple stops sending security updates turbo tax stops supporting…. Do you see the correlation here."

... and ...

"On the contrary. Apple decided to stop supporting their OS… thus forcing TurboTax to make this call for security purposes."

No one, including Apple, forced Intuit to make that call.

Intuit could just as well have continued to support TT on older versions of macOS. There are plenty of apps that are still supported & running securely on older versions of macOS. Intuit just made the choice to limit TT to the "current three" macOS releases I suspect mostly out of cost (support cost) considerations.