WebThumbnailExtension 100% cpu usage

I'm having a problem with my macbook pro m1 pro, when I turn it on it starts to run slow and when I open the activity monitor I have at least 10 processes called "System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent" and "WebThumbnailExtension Web Content" I don't know what this is, I can't find a solution.

MacBook Pro 14″, macOS 15.0

Posted on Oct 22, 2024 7:27 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2024 1:59 AM

The issue for me was that some files synced by office ( probably outlook ) were causing this to happen whenever spotlight tried to index them. Maybe its the icon generation of .xls files like someone mentioned in this thread, but I can't 100% confirm that either.


The way I fixed it was to exclude all Microsoft Office folders from spotlight indexing. The ones starting with "UBF8" inside of "/Users/username/Library/Group Containers/".

Similar questions

19 replies
Question marked as Top-ranking reply

Dec 27, 2024 1:59 AM in response to liamsin

The issue for me was that some files synced by office ( probably outlook ) were causing this to happen whenever spotlight tried to index them. Maybe its the icon generation of .xls files like someone mentioned in this thread, but I can't 100% confirm that either.


The way I fixed it was to exclude all Microsoft Office folders from spotlight indexing. The ones starting with "UBF8" inside of "/Users/username/Library/Group Containers/".

Jan 17, 2025 8:07 AM in response to liamsin

I have the same issue what I tried to replicate the issue is I have bunch of '.xlsx' files in compressed in a '.rar' file once I extract those to any location it triggers the "WebThumbnailExtension Web Content" processes. I think it was mentioned before issue with Sequoia and Icon preview cause it only happens with those excel files with me.

Another thing I found online regarding trackpad and quick look function is not convincing and didn't do anything in my case also a user here has it with a Mac Studio.

Nov 6, 2024 7:29 AM in response to liamsin

This is causing a huge problem for me! My brandnew Maxbook Pro with an Apple M3 Max now just completely blocks for several minutes, several times a day. That is completely unaccaptable. I see about 10-20 of the same processes with this path:


/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent


Parent Process: launchd (1)


Apple please fix ASAP! Thanks!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

WebThumbnailExtension 100% cpu usage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.