iphone 16 plus camera lens broke

I bought four new Apple Iphone16 phones for Christmas. We opened one and as soon as it turned on, it was way too hot. We were told it could’ve exploded. Then we opened my phone I’ve had it for three weeks and the rear cameras have both broken even with a camera protection lens on it. The phone was fine last night. It was not dropped. Woke up to it charging and broken. It makes no sense. I’ve had a 12 pro since 2020 and I’ve never had an issue once with a camera lens. Nor has anyone of the iPhones that my family have had. They including my children! It has a u acceptable for the customers to pay for this. Apple needs to do better.

Yes! The iPhone’s durability is the reason I still choose it after all these years. However, within a month of using my iPhone 16, the wide-angle lens has broken. The nearest Apple Store is demanding $225 (₹19000, no AppleCare+) for the repair.

Same here , have never had an issue after years of being an iPhone user with a camera lens breaking .. iPhone 16pro max less than 2 months old, first with cracked lens then a few days later a big chunk of the glass from the lens gone . Prices going up , quality going down . Do better 🍎

yes. My first lense cracked 2 days after and my second lenses now has broken 2 weeks I’m on vacation and have not dropped the phone. I have had a 12 until this phone and no issues. Very disappointed

Yes, everything below. I have had iPhone 5S, iPhone 11 and now 16. Never even scratched one. Now, today, out of the blue the lenses are starting to crack and break. I don’t think Apple will be very receptive on Christmas Day but I will be on it after Christmas and I really hope they can help. As soon as I saw the lenses I thought they were very exposed but assured they were very robust. Apparently not. Happy Christmas all and good luck

Same

Yes! Mine was fine this morning but just notice that it’s cracked this evening. Phone was sat on a desk all day and has not been dropped so not sure how this could have happened…