iPhone iOS18 TV remote app : app stops controlling volume on Apple TV, will only adjust ringer volume

iPhone 15 Pro, iOS18

Apple TV 4K Gen2, TVOS18


Until iOS18, the remote app worked flawlessly when watching content on our Apple TV. Now, after the update, the volume control button works as before *sometimes*, then suddenly it will only control the phone’s ringer volume. Anyone else seeing this, or have a solution? I’ve reported the bug but this group is frequently faster with a fix.

iPhone 15 Pro

Posted on Oct 3, 2024 10:22 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 13, 2024 07:04 PM

Having same issue and the following just worked for me:

  1. open Home app on your phone
  2. tap on the Apple TV you’re having trouble with.
  3. press your phone’s volume buttons up and down. See if the volume changes are showing on your tv screen.


Just did this and it’s working right this second. Let me know how it goes and good luck!

3 replies
Question marked as Top-ranking reply

Oct 13, 2024 07:04 PM in response to emilio-lizardo

Having same issue and the following just worked for me:

  1. open Home app on your phone
  2. tap on the Apple TV you’re having trouble with.
  3. press your phone’s volume buttons up and down. See if the volume changes are showing on your tv screen.


Just did this and it’s working right this second. Let me know how it goes and good luck!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone iOS18 TV remote app : app stops controlling volume on Apple TV, will only adjust ringer volume

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.