Joe Cowley Author

Level 3

576 points

Apple TV app on Mac-Studio requires rebooting frequently

The TV app becomes unresponsive after a few minutes of use and needs to be restarted for it to work normally.

Mac Studio, macOS 15.0

Posted on Sep 30, 2024 06:06 AM

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6 replies

Level 10

250,025 points

Sep 30, 2024 09:29 AM in response to Joe Cowley

Are you running any VPN, Anti-Virus, or Cleaning apps?

We need to see what all is running, a report from this will not display any personal info...

Using EtreCheck - Apple Community

EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info. Give it Full Disk Access.

https://www.etrecheck.com/

Give etrecheck Full Disk Access before running.

Thanks for Old Toad’s etrecheck instructions…

Slow iMac 2017 - Apple Community

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Level 10

250,025 points

Sep 30, 2024 02:53 PM in response to Joe Cowley

Unistall CleanMyMac, and Trusteer per their directions , then run etrecheck again to see what chaff it left...

On CMM…

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Delete these files & restart...

/Library/LaunchDaemons/com.easeus.dataprotectbackup.plist

/Library/LaunchAgents/com.epson.eventmanager.agent.plist

/Library/LaunchDaemons/com.rogueamoeba.aceagent.plist

~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

~ tilde indicates your home folder

Apple hid the Users' Library folders...

Method 1:

1 From the Finder, select the Go menu at top of the screen, and choose Go to Folder.

2 In the window that opens, enter ~/Library, and click Go.

Or…

Use the Command-Shift-period

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Level 10

250,025 points

Oct 2, 2024 12:35 PM in response to Joe Cowley

Uninstall CleanMyMac, and Trusteer per their directions , then run etrecheck again to see what chaff it left...

On CMM…

iMac scrolling impossible with Monterey - Apple Community

mystery startup items - Apple Community

iMac running slow, several apps unrespons… - Apple Community

MBP won't wake from sleep Sierra 10.12.6.… - Apple Community

Boot iMac from external SSD, what happens… - Apple Community

Unable to make any changes to contacts on… - Apple Community

macOS Catalina iMac (Retina 5k) 3.4 Ghz q… - Apple Community

Delete these files & restart...

/Library/LaunchDaemons/com.easeus.dataprotectbackup.plist

/Library/LaunchAgents/com.epson.eventmanager.agent.plist

/Library/LaunchDaemons/com.rogueamoeba.aceagent.plist

Reply

Joe Cowley Author

Level 3

576 points

Sep 30, 2024 01:49 PM in response to BDAqua

Apple TV not responding after a short period

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Joe Cowley Author

Level 3

576 points

Oct 1, 2024 07:55 AM in response to BDAqua

Thanks for your reply. I can't find Trusteer or some of those you suggested I delete. Here's a new report:

TV app stops responding

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Joe Cowley Author

Level 3

576 points

Oct 2, 2024 10:21 AM in response to BDAqua

Is it possible to delete existing TV app on my Mac and re-install a new app?

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Apple TV app on Mac-Studio requires rebooting frequently

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