Apple TV video playback crashes every time within seconds of opening a video on my M4 Macbook Pro.

I'm on macOS Sequoia Version 15.4.1, M4 MacBook Pro. Every time I try to watch a series with the Apple TV app, the video player crashes and closes itself within seconds of playback. It doesn't matter which series I'm watching.


I'm able to use Apple TV streaming via the browser, but this is not optimal since the resolution is much better using the Apple TV app.

MacBook Pro 16″

Posted on May 1, 2025 11:10 AM

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Posted on May 17, 2025 06:28 PM

I had the same issue. I ended up logging out, then logging back in with my account on the TV app. Then deauthorized and reauthorized my computer. That seemed to fix the issue for me.

4 replies

May 1, 2025 12:05 PM in response to ruisleipae

Ive been having the same problem myself. I am able to watch Apple TV from both my iPhone 14 Pro Max as well as on my smart tv without any issues. It is only on my MacBook Pro with the m4 and updated o s that it is doing the same. I have tried a system reset to no avail. Am not seeing a capability to view the settings as guided by Apple Troubleshooting to do so within the Apple TV app individually to reset the app alone.

May 3, 2025 01:36 PM in response to JustinO_

I have a Macbook Air with an M1 chip and 16GB of memory.

OS is Version 15.4.1 (24E263).

Apple TV version is 1.5.4.70.

Any attempt to stream video content purchased through the apple store, or Apple TV+ subscription (paid and current) results in the usual apple splash screen, followed by the content warnings (flashing lights, language, etc.) then the video stops and will not play past that point.

If I try to resume something I started on a different device, only a blank player window will display.

Example, trying to stream S1 E1 of Silo. I click play, see the content warnings (Violence, Language, Sexual content), followed by the AppleTV+ logo and fanfare noise. Then a preview for the show Friends and Neighbors starts to play. If I let it play through, the preview will play to the point where it says "New episode every Friday" referring to the preview, then stop. It will not fast forward to any point in the show.

If I attempt to play downloaded content, for example the movie Paul, (which I purchased through the apple TV app and have played many times on this computer and other devices) the player window flashes for a moment then disappears.

Help is appreciated.


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Apple TV video playback crashes every time within seconds of opening a video on my M4 Macbook Pro.

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