Apple Music crashing after iMac Sequoia OS 15 update

My music is also on an external My Passport 4T drive which is connected to ACASIS 7 Ports 36W USB 3.0 Data Hub with individual On/Off switches and a power adapter. When playing music I only have the one port which contains the drive that holds my music (MP3s) active. There’s 355.71GB of music files within that drive, I don’t imagine there’s a limit(?)

I’ve swapped ports on the hub with another same make drive and though it does not contain MP3 music files ( they’re MP4 movie files) nor is it linked to the Music app the files within show a dropdown menu when I right click on them and the files respond to the commands. I’ve removed the drive from the hub and connected directly to my iMac in a different port and still the same result.

I'm having the same problem. It started with the Sequoia update. Sequoia 15.1 (I think) solved the problem. Meanwhile, I got a new Macbook Pro at the end of November. When I did the Sequioa 15.2 update the problem started all over again on my new Macbook. This is very frustrating becasue I use spoken word recordings all day every day I work with clients. It's also frustrating that the problem got fixed after an update and now is a problem again. I went through and got rid of potential softward that could interfere with Music. It was only the update that fixed it. Apple broke it, fixed it and broke it again or so it appears.

I can confirm that the bug is still present in 15.3 and remains quite reproducible; Music will crash when I attempt to drag a song with "Unknown Album" property into another playlist. Such media will be probably be present in the Music tree under "Unknown Artist".

An effective workaround is to select all songs in the playlist and assign an Album name (likely related to the playlist name :)). Songs may then be dragged to another playlist and the media file will be moved to a newly created directory in the tree.

I found no anomalies in exported playlists, file names and media file metadata (Unix stat(1) command).

Apple seems to be enamoured with AI these days (I turned it off). Perhaps their AI may help them to do elementary QA in regression testing and debugging. Then again, perhaps it may not ...

Music: 15.2.56

OS: 15.3

Darwin Kernel Version 24.3.0: Thu Jan 2 20:24:06 PST 2025; root:xnu-11215.81.4~3/RELEASE_ARM64_T8103 arm64

I just downloaded 15.3 and yes, music is still broken. Mine won't even open. It's been this way since 15.2. I'm frustrated knowing they sent out another update and didn't fix such a big problem. I've been using the quicktime player, but it's so clumsy doing it this way. I need it for my work and so this has been difficult.

For the users who have experienced this it was due to the song not having an Album associated with it. Is that the case for you? If it is, then it would appear to be a bug, but until it is resolved, you can add anything in the album field to prevent the crash. I haven't had a crash in Music on Sequoia, but all of my songs to have an album listed for each song.

I'm having the same issue as the guys who mentioned the music app on Mac keeps crashing when moving songs to another playlist. Mine crashes even when I try to rearrange the song prder in a playlist. It literally crashes every time since I've upgraded the OS X to the latest one. My crash report is below, can someone please advise what this report shows and what I should do to rectify this issue, the report below is like another language to me, don't underdstand any of it, maybe someone on here can make sense of it and reply back to me? Thanks guys!

I’ve upgraded to Sequoia 15.1.1 from 15.1 and the problem I’ve previously outlined remains the same even after connecting the external drive from my hub to directly into the port on the back of my iMac.

This particular community is focused on Music app crashing specifically when dragging and dropping music into another playlist after upgrading to Sequoia 15. I won’t even attempt the drag and drop just to see if my Music app would crash. I’m not a glutton for punishment. I do believe when Apple answers the problems between Music and Sequoia it will function at 100%.

I have an additional issue after upgrading to 15.1 then 15.1.1 and I was wondering if the people in this community had it as well. Spotlight Search and File Search are now nonfunctional. I’ve tested this a few times with different file names or folder names and get the same results.

Ok, good to know I am not alone. Same problem also here. 15.2 on MacMini M4. Music crashing when drag and drop.

I would just like to thank you for this comment, it saved me *lots* of frustration!!! I appreciate you!

I just used EtreCheck and got this report - as a major problem. Can anyone tell me what this means?

   Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.

prettybird wrote:

I just used EtreCheck and got this report - as a major problem. Can anyone tell me what this means?

   Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.

Kernel Panics are either caused by a third party Kernel Extension that needs removed or could also be a sign of Hardware failure. The rest of the report will provide more details on what Kernel Extensions are installed and what the Kernel Panic is.