Ear bud case started on fire while charging

I just plugged my apple ear buds pro case in the charger and few minutes later it made a strange noise , emitted smoke and burnt plastic smell. I use this charger for years incl. this earbud case and never had any problem . Please advise

Posted on Sep 23, 2024 02:59 PM

Similar questions

Powerbeats Pro not holding a charge Okay, here's a weird one. My left Powerbeats Pro suddenly started dying on me after about 30 minutes of active usage. It goes from pretty much a full charge to dead. When I plug it into the case, it instantly (within 2-3 seconds) goes to >50% charge and then goes to full charge within 2 minutes. It's been doing this very consistently for a couple of weeks now and started around the time I updated to iOS 16. The latest Powerbeats Pro firmware also came out around the same time. Is this happening to anyone else? Support just directed me to the store for a repair - I'm not convinced this is a hardware issue. A full reset didn't remedy the issue.
401 1
My earbuds not charging When I charge my beats studio earbuds it’s blink red and white when I plugging. Is it normal symbol? When I check battery health it shown the case not charging. That shown fully empty charge and also earbuds charging % day by day going down. So, how can I solve the problem?
1501 1
Powerbeats Pro Case or earbuds not charging. My Powerbeats pro case will not charge and my earbuds will not charge. I have tried multiple cords and cleaned out the power receptacle with an air duster. I have wiped the contact points in the case and on the earbuds with an alcohol wipe. I turned off the automatic ear detection. I have held down the System button for 15 seconds and have a red light. Still not charging Suggestions?
4276 1

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Ear bud case started on fire while charging

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up