My phone cuts the audio when I lock and unlock my screen

I’d be listening to music on Spotify or an audio a friend sent me on WhatsApp, but when I lock my screen the audio cuts for a split second and then it continues. I’ve tried turning my phone off and on to see if it fixes the problem but it doesn’t. And it all started when I switched to iOS 18.

iPhone 13, iOS 18

Posted on Sep 18, 2024 02:16 PM

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Posted on Sep 21, 2024 07:26 AM

Same issue, except mine started before the iOS 18 upgrade. Moreover, same issue is occurring on my new iPad Air. Interestingly, I have an old iPad mini five, and it does not happen on that. Have spent hours on the phone with Apple Care Support already, with no solution, and not even many useful suggestions to try. Although it clearly seems like an apple problem, I’m going to wipe my iPad Air and reset the factory settings later today. Will try to remember to follow up here with results. Super annoying.

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Question marked as Top-ranking reply

Sep 21, 2024 07:26 AM in response to Luis__Portugal

Same issue, except mine started before the iOS 18 upgrade. Moreover, same issue is occurring on my new iPad Air. Interestingly, I have an old iPad mini five, and it does not happen on that. Have spent hours on the phone with Apple Care Support already, with no solution, and not even many useful suggestions to try. Although it clearly seems like an apple problem, I’m going to wipe my iPad Air and reset the factory settings later today. Will try to remember to follow up here with results. Super annoying.

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My phone cuts the audio when I lock and unlock my screen

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