HomePods will not play music when set as default audio output for Apple TV 4K.

Question

HomePods will not play music when set as default audio output for Apple TV 4K.

When I have my stereo pair of HomePods set as the default audio output for my Apple TV 4K, I am no longer able to ask Siri to play music on the HomePods. I get the response "Now playing ..." then a few seconds of nothing followed by "There was a problem playing music. Check that your TV is plugged in and on the same wifi as your homePod". Additionally, I have the issue where the Apple TV won't play music from the Apple Music app either. Everything is on the same network, everything is up to date, everything else works fine (audio from Apple TV to HomePods, airplay to HomePods, and any other Siri requests), it is only music that has the issue. When I have the default audio output set to the TV instead of the HomePods, then I don't have this issue. I have signed out and back in on the Apple TV and Home app, and restarted all devices, still doesn't fix it.

Any ideas?

Apple TV 4K, tvOS 17

Posted on Aug 31, 2024 7:47 AM

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Answer 1

Sep 4, 2024 2:16 PM in response to NH Apple Man

NH Apple Man wrote:

Please, Apple, fix this soon!

Apple doesn't read here in this user-to-user forum for feedback or suggestions. If you want them to be aware of your concerns, use the feedback page:

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Answer 2

Ozzie1910

Level 4

3,120 points

Aug 31, 2024 8:02 AM in response to Apple Support Group

Afaik, to use two HomePod in stereo boths must be the same HomePod like two minis or two first or second generation , my Apple music App plays music perfectly fine from my Apple TV 4K to my HomePod, if you are using the Apple TV wichi the ethernet cable that cold be the problem because all devices must be on wifi

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Answer 3

Aug 31, 2024 10:16 AM in response to Ozzie1910

They are both the Second Gen HomePod, and my Apple TV 4K is connected to the network via ethernet, but I still get the same problem when I unplug the ethernet and connect via wifi. Also, this same setup worked fine previously, but has now just recently stopped working. I have to assume it must be the result of an update, but I'm not sure.

Thanks.

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Answer 4

Sep 4, 2024 12:55 PM in response to Apple Support Group

I’ve experienced the exact same issue. It was working fine until it suddenly wasn’t. Tried everything but still doesn’t work the way it’s supposed to. This is clearly a software bug, just not sure whether it’s the HomePods, Apple TV, or Apple Music that has the problem. Please, Apple, fix this soon!

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