Why can't I install updates on my iPhone?

Jessica0505 Said:

"I’ve did the updates and when it came time to install the data or whatever I updated to the phone it wouldn’t. saying that I don’t have Internet when I do have Internet it is causing me not to be able to make in or out calls "

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Updating an iPhone:

Update using a computer. See if that fixes this: Update your iPhone Using a Computer - User Tip

Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.

Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.

Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK)