How to handle logic board issues on MacBook Air M2 display stops working?

Manufacturing processes are not 100% perfect. Sometimes things fail. That’s why warranties exist.

The warranty is one year. If you bought it new less than 1 year ago, it should be covered by the warranty.

Hii Kilted Tim

Why we buy a Apple product is just because we trust it as a good brand and product life will more compared to other laptops. So if the Mac is not working after a year and the Apple as a company won't take such issues because it is out of warranty doesn't seem good right.

As a customer whom I need to contact for support. I paid 1 lakh for the product now my product is out of warranty and now store is asking me to pay 45,000 to replace it.

So what is the point of Apple product without having good service or support.

Please do needful.

You said you bought it 6 months ago. If that’s true it’s still under warranty.

If you bought it used, or bought it more than a year ago and it’s out of warranty, you’ll have to pay for the repair.

That’s how warranties work. That applies to ALL companies, not just Apple.

Mine is one month old and laptop showing no display no boot.

Service center says logic board to b replaced and new display unit to b installed.

I now have trust issue if it will work fine after wards.

Why don't they replace whole product.

It's less than 1 month old and also hardly used for one week.

Only good thing is your product is within the warranty period Akshay. Just think if it crosses the warranty period by 1 month also Apple is not ready to take responsibility of the product. It's too pathetic service.

I can understand how it truly feels. We buy the products from Apple with such great expectations but in reality I am regretting my decision with the Apple support and service. Even if there is a small issue we can it's okay but if they want to replace the entire logic board which is half of the product price is not good in terms of the product as well as the service from Apple. And more over in my case no one is interested to look into the issue and support from Apple. Very much disappointed 😔