iPhone 12 Pro WiFi and Bluetooth greyed out

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iPhone 12 Pro WiFi and Bluetooth greyed out

both my WiFi and Bluetooth are not working I can turn them both on from my control center but my Bluetooth with just load and then turn off and when I turn the WiFi on and go out of the control center and back into it it’s automatically off, when I go too my settings Bluetooth just loads and doesn’t do anything and the WiFi won’t even turn on. I’ve reset network settings, reset all settings, hard restarted my phone, there’s no content restrictions. What do I do? It started when I updated too the newest iOS 17.5.1

iPhone 12 Pro

Posted on Jun 3, 2024 11:54 AM

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Answer 1

Jun 3, 2024 01:54 PM in response to Gingerbilly

That is usually a hardware problem, a failure of the radio chip that is used by both Bluetooth and Wi-Fi. You can try restoring the phone to factory settings, then from a backup; if that doesn’t fix it contact Apple support.

How to back up your iPhone, iPad, and iPod touch - Apple Support
Restore your iPhone, iPad, or iPod to factory settings - Apple Support - follow the instructions to restore using your computer, do not using Settings/General/Reset (which is not included in those instructions, anyway)
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

For Apple Support:

Click on “Support” at the top or bottom of this page
Go to Contact Official Apple Support

Note that both of the above have options to receive a callback or chat

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iPhone 12 Pro WiFi and Bluetooth greyed out

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