Face ID quit working.
I try to reset Face ID and it won’t complete the task. It says try again later. Which I have. Cleaned the camera. Updated the operating software. I’m stumped.
I try to reset Face ID and it won’t complete the task. It says try again later. Which I have. Cleaned the camera. Updated the operating software. I’m stumped.
Try wiping the lens.
Has an error message appeared?
If you have an error, then consider the following:
Using diagnostics available in iOS 14.6 or later, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected. The TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. This won't prevent you from using your iPhone or iPad, but until your iPhone or iPad is updated or serviced, you might not be able to use Face ID, Animoji, Memoji, and some other features that use the front camera.
As a result, I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status. 🔧
I am also having this issue. I ended up completely deleting my Face ID and cannot get it to work again. I tried setting it up again but it keeps saying that my face is out of view. I am getting extremely frustrated
It says Face ID is not available. Is this happening to others?
Face ID quit working.