MLB FAILS trying to watch (video) or listen (audio)

MLB app on my iPad 12.9 Pro running iPasOS 17.5.1.

However MLB FAILS trying to watch (video) or listen (audio).

Getting the message “An issue occurred when trying to play your video/audio. Please restart your app or try again later. Yet I have no issue on my iPhone.


Did not have this problem last year!

Posted on Jun 2, 2024 11:08 AM

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Posted on Jun 19, 2024 01:56 PM

Last week after upgrade Iphone 13 Pro to IOS 17.5.1, attempting to watch LIVE Major League baseball games via MLB app on my home wifi, unable to get games to initiate - receive error message "VIDEO UNABLE TO LOAD". Weirdly, the MINOR league LIVE games broadcast on MLB work perfectly. Using my Microsoft Surface PC app works perfectly. Have identical problem from iPad Pro when updated to 16.7.8 last week. Going off wifi to cellular MLB LIVE games video works perfectly. Using non-Iphone, MLB LIVE video games works perfectly. Using neighbor wifi, everything works perfectly. Have deleted/reinstalled app, verified wifi w xfinity as well as eero mesh system (6 proE) - all check out, no changes. I'm stumped at this point - last thought will be to get non IOS 17.5.1 Iphone on my home wifi to see if videos load. Any thoughts from the community greatly appreciated.

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Question marked as Top-ranking reply

Jun 19, 2024 01:56 PM in response to josephfromwinter park

Last week after upgrade Iphone 13 Pro to IOS 17.5.1, attempting to watch LIVE Major League baseball games via MLB app on my home wifi, unable to get games to initiate - receive error message "VIDEO UNABLE TO LOAD". Weirdly, the MINOR league LIVE games broadcast on MLB work perfectly. Using my Microsoft Surface PC app works perfectly. Have identical problem from iPad Pro when updated to 16.7.8 last week. Going off wifi to cellular MLB LIVE games video works perfectly. Using non-Iphone, MLB LIVE video games works perfectly. Using neighbor wifi, everything works perfectly. Have deleted/reinstalled app, verified wifi w xfinity as well as eero mesh system (6 proE) - all check out, no changes. I'm stumped at this point - last thought will be to get non IOS 17.5.1 Iphone on my home wifi to see if videos load. Any thoughts from the community greatly appreciated.

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MLB FAILS trying to watch (video) or listen (audio)

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