FaceTime is greyed out on my iPhone 15 Pro and not in settings why?

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Teacheron Author

Level 1

5 points

FaceTime is greyed out on my iPhone 15 Pro and not in settings why?

Facetime is not in setting and I cannot use it. The icon on the Homepage is greyed out with a ? and video pic

[Re-Titled by Moderator]

iPhone 15 Pro, iOS 17

Posted on May 22, 2024 5:06 PM

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Answer 1

sberman

Level 10

271,648 points

May 22, 2024 5:47 PM in response to Teacheron

What pertinent information have you not told us? Examples:

Might this iPhone have originally been sold in a region that prohibits FaceTime?
Might this iPhone be managed by a school or employer?
Might the iPhone be restricted?

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Answer 2

Mac Jim ID

Level 9

55,208 points

May 22, 2024 5:49 PM in response to Teacheron

The FaceTime setting will be removed if you have Restrictions preventing the app from being used. Go to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps > FaceTime. If that is not on, you can switch it on and then FaceTime will appear again in Settings.

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FaceTime is greyed out on my iPhone 15 Pro and not in settings why?

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