Apple Cash restricted forever??

I set up my Apple Cash by linking my Huntington Bank card I put in my full Social Security my full date of birth, and my card was successfully linked. However, my Apple Cash is now restricted. I called their appropriate Apple support and they stated that it is been permanently restricted and cannot be changed. I have never sent anything on Apple Cash and inquired to why it was restricted, I talk to supervisor, and she said the same thing that my account has been restricted due to suspicious activity, but could not tell me why I stated that I put my full Social Security number, date of birth in my information and my debit card information and you sitting here and telling me that I am now restricted after all that information?there’s nothing you can do about it? And then the supervisor simply hangs up on me. What is there to do to fix this?

iPhone 14 Pro, iOS 17

Posted on May 2, 2024 05:31 PM

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5 replies

May 3, 2024 03:59 AM in response to RichardStotts64

I’m not sure what your expectations are, but the bank is following their risk management guidelines. Consumers do have rights, you have the right to pick another bank and try to do business with them. Banks have rights and they have the right to not do business with you. I know that sounds harsh, but there is no appeal process for a bank refusing to open an account.


A full social security number is required to positively identify you. The federal government actually permits them to do so and federal banking regulations are being followed when the request is made. Giving complete social security number is standard procedure when filling out loan application, opening a banking account and applying for a credit card.

May 3, 2024 04:07 AM in response to Jeff Donald

I’ve had Apple credit card for years and use it every day. I was successful in attaching my debit card from my Huntington Bank and still can use it through my Apple phone. My expectation is if there is an issue that I am apprised of that issue and informed, if they don’t wanna do business cool I have plenty of other ways to do business but not to have any explanation at all and said it’s done forever is not right. We should be notified of the issue.



May 3, 2024 04:41 AM in response to RichardStotts64

The reason you’re not informed is because of the Bank Secrecy Act of 1970 and subsequent regulations and modifications. It’s literally against the law for the bank to disclose the information you want. The people you’re talking to don’t see the information on their screens and literally don’t know why. The arguments just go in circles and they’re told to hang up.

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Apple Cash restricted forever??

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