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A movie that I purchased a few years back does not appear in my purchased list. I went through settings and found the purchase, but cannot get access to it. If I attempt to buy it again, the prompt notifies me that I’ve already purchased, and asks if I’d like to buy again. How do gain access to it?
iPad 2, 9
Hi,
Purchase issues probably are best addressed to Apple Customer Support. You can Google for the number.
Your purchased movie wouldn't show up in your account if you purchased it under a different Apple I.D. than you presently are using. If that's the case, you might try typing in your old I.D. when you access the Apple online store.
-- Rich
Purchased movie not showing up in purchases
