My phone won’t do the new ios update

my phone won’t do the new IOS update

iPhone 13 Pro, iOS 16

Posted on Apr 20, 2024 05:01 PM

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2 replies

Apr 20, 2024 10:38 PM in response to FranciscoEspericueta

If you have an eligible iPhone please go to settings>general>software update and Make sure that low power mode is turned off and that your iPhone is connected to a wifi network.


If updating wirelessly is not working, please update via a pc or Mac instead



Update your iPhone using a Mac with macOS Catalina or higher

On a Mac with macOS Catalina or higher, you will use the finder in order to upgrade your iPhone. Make sure to Back up your device before starting the upgrade process.

On a Mac with macOS Catalina or later, you will follow the following steps:

  1. Open a finder window
  2. Connect your device to your Mac via a lighting to usb A or a lightning to usb c cable On the iPhone 15 series, use an usb c to usb c cable.
  3. Select your device in the left sidebar of the finder window
  4. click general, then click check for update
  5. Click download and update.
  6. If asked, enter your iPhone passcode


Update your iPhone via a Mac running macOS Mojave or earlier, or on a Windows PC

On macOS Mojave or earlier, or on a windows machine, we won't use the Finder to upgrade your iOS

Instead, we will use iTunes. Make sure to Back up your device before doing any update or upgrade to your phone.

  1. Open iTunes
  2. connect your device to the computer with an lightning to usb a or a lightning to usb c cable. On the iPhone 15 series, use an usb c to usb c cable.
  3. Click device button in the iTunes toolbar
  4. In the summary tab, click check for update
  5. Click download and update, follow The on screen instructions
  6. If asked, enter your iPhone passcode.


See this link for a user tip that I have written about updating for further reference

Updating/upgrading your iPhone - Apple Community


Apr 20, 2024 10:59 PM in response to FranciscoEspericueta

FranciscoEspericueta Said:

"My phone won’t do the new ios update: my phone won’t do the new IOS update "

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Update Using a Computer:

Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update.


Then, proceed with the update: Use my User Tip:  Update your iPhone Using a Computer - User Tip


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My phone won’t do the new ios update

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