How can I cancel Star Apps subscription on my Apple account?

Hi. I tried contact with my bank,emailed to stsrapps about cancelling the subscription I don't have enough money for pay every week 19.99. On my apple account don't show me the subscription.this same I can't cancel it. Please help me. Cancel the Starapps and give me a refund.. This is near £50.


[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 17

Posted on Apr 8, 2024 12:46 AM

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Question marked as Top-ranking reply

Posted on Jul 17, 2024 04:34 PM

Your bank has enabled an automatic updater on your account. An ABU notifies merchants and any electronic Wallets of any changes to card numbers, expiration dates etc.


Try contacting the issuing bank and ask them two things.


1) Turn off any automatic billing updater that will notify the software company that your card numbers have changed. This must be done by your bank.


2) Change the numbers on the credit card that is being used for the subscription.

4 replies
Question marked as Top-ranking reply

Jul 17, 2024 04:34 PM in response to Rachelverghese1

Your bank has enabled an automatic updater on your account. An ABU notifies merchants and any electronic Wallets of any changes to card numbers, expiration dates etc.


Try contacting the issuing bank and ask them two things.


1) Turn off any automatic billing updater that will notify the software company that your card numbers have changed. This must be done by your bank.


2) Change the numbers on the credit card that is being used for the subscription.

Apr 8, 2024 04:44 AM in response to KatySP

This support article explains the charge in general terms and has links to Apple Support if you have further questions or concerns.


If Apple has no record of the charge, then possibly your Apple ID is compromised and/or your credit or debit card was used for payment. You can contact you bank’s support team by calling the phone number on the back of your card.


If you don't recognize a charge - Apple Support



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How can I cancel Star Apps subscription on my Apple account?

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